Company Summary

Canadian BBQ Boys was established in 2015 by university students Mike Sutton and Matt McCoy with the goal of tapping into an underserved niche market. The idea is to improve barbecue safety and performance by providing a professional barbecue cleaning service that helps grills get the most out of the grilling season.

In just 5 years, the company has grown across southern Ontario and is now seen as an industry leader. Last year, Canadian BBQ Boys appeared on Season 13 of CBC's Dragons' Den landing a deal with the legendary Jim Treliving (Boston Pizza + Mr. Lube). After discovering some issues with the terms of the deal, mainly that Mike and Matt would not have personal contact with Jim, we decided to move on.

Canadian BBQ Boys ended up securing funding from various angel investors that continue to help grow the business. At the start of 2020, Mike Sutton became the company’s President and primary shareholder. His vision is to grow the business across North America and expand by creating new businesses in many other household services, while bringing new technology and innovation to the home services industry.

Position Description:

The Sales and Customer Service Representative Role is typically best suited those who enjoy engaging with customers, providing great customer service, have some skills in sales that they are looking to improve upon. This role is a very essential role for our operations at the Canadian BBQ Boys. Strong candidates for this role must have good communication, organization and customer service skills. Candidates with the ability to learn quickly and adapt to new situations will thrive in this role.

In this role, you will be tasked with providing the best possible customer experience to our loyal customer base. You will also be responsible for all inbound sales efforts, controlling and managing our many service providers' schedules, outbound sales, and ongoing customer service.

Role & Responsibilities

  • Inbound/Outbound sales
  • Customer service via phone and email
  • Controlling, managing and optimize crew calendars
  • Monitoring sales targets and performing duties/activities to ensure we stay on track
  • Upselling products and add-ons
  • Performing various office tasks as needed
  • Other duties as assigned


  • Starting pay $17/hr + Incentives (Most average $17.5-$18.5/hr)


  • Full-time availability
  • Laptop and steady internet access